Process Optimization

Process Optimization

Failing or outdated processes waste time, cost money and hinder productivity. If the problem is not dealt with effectively and on a timely basis, it can impede profitability, restrict growth and in some cases severely disable an organization.


To improve or replace existing processes that are failing or outdated, in order to optimize the quality, timeliness and cost effectiveness of the output.


  • Identify key members of your team as part of the task force that will drive the project.
  • Perform an in-depth analysis of the existing process to assess the strengths and weaknesses and to identify specific problem areas.
  • Examine the role of the process within the context of the overall operational flow.
  • Evaluate the various alternatives such as restructuring, replacing or out-sourcing and the cost-benefit of each.
  • Identify the optimal solution and present to senior management for review and discussion.
  • Develop the implementation plan including methods to track execution and measure the effectiveness of the new process.


New and innovative processes that deliver improved performance, enabling the organization and its people to maximize productivity and perform its customer oriented activities more effectively.

Case study # 2 describes how we diagnosed a serious Invoice Matching Problem in the accounts payable process of a multi-billion dollar electronics retailer that was about to cause major supply disruptions. For details please click on Case Studies.